Friday, September 18, 2009

Airlines' websites 'should be easy to navigate'

Airlines should ensure that their websites are as easy as possible to use in order to reduce the risk of people making mistakes when they book their flights, one industry commentator believes.

Those booking cheap flights to India, Dubai and other locations should be able to do so online in an easy and clear manner, it has been asserted.

According to consumer group Which? Travel, airlines should ensure that their websites are accessible, clear and easy to use from a consumers’ point of view.

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